Man in despair

iPhone Storage Full Issue: System using all your space, how to fix the issue

The Problem

I recently started to get an error on my iPhone 11 Pro with respect to storage. The error was strange, out of nowhere, my iPhone had started to complain about the storage being full.

I hadn’t installed anything recently. In addition, I also pay for ICloud storage so my photos are always backed up to the cloud and not taking any space on the phone.

I initially deleted a few large attachments but it did nothing to fix the situation. When I went into the storage viewer, I got a strange storage allocation graph. According to the graph, most of the storage was occupied by the “system” component. Around 30 GB of my 64 GB memory was being used by System leaving just a few MBs of free space.

I researched the problem a little bit and discovered the steps to resolve it. If you are hitting storage related issues on your iPhone, the following workflow is worth a shot.

Resolution Steps

I quickly realized that it had to have been a bug. I did not want to goto the genius bar because lets admit it, no one is really a genius there and they will ask you to reset the phone anyway. Here are the steps I followed that fixed the phone:

  1. Connect your phone to a computer with the latest version of iTunes.
  2. Click on the phone icon within ITunes and select the backup option.
  3. Backed up your iPhone including passwords using encryption. At this step you will be asked to choose a password, dont forget this.Apple Itunes Backup with encryption
  4. After this I went into my iPhone and did a full reset in Settings -> General. I am using an e-Sim and did not remove cellular settings when it asked me. If you dont have an E-Sim, you dont need to worry about this step.
Apple iPhone reset5. After the reset, I restored the backup I had made in step 3 by connecting the iPhone back to the computer. After the restoration was complete, the mystery storage bug was gone!

Apple iPhone storage full system issue

Verdict

Its an obvious Apple bug however if you go to the genius bar at an Apple store they will ask you to do the same. I am happy the full reset resolved the problem for me. Let me know if you faced the same issue and fixed it. Do note that I don’t take any responsibility for any data loss you may encounter but this is a generally well known flow.

Tips to file your claims in the Apple Slowdown cases

Apple has kept aside $500 million to settle the lawsuit that alleged that they deliberately slowed down old iPhones. The claim amount is $25 per phone.

You may be eligible for $25 per iPhone if you owned:

  1. An iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, and / or an iPhone SE that ran iOS 10.2.1 or later before December 21st, 2017
  2. An iPhone 7 or iPhone 7 Plus that ran iOS 11.2 or later before December 21st, 2017
 

Now I am gonna get to the point, if you are like me you probably are eligible for multiple claims and dont know how to get the serial number for your iPhones. Who keeps serial numbers around? I usually dispose off the boxes as well. Apple has a nifty search button on their site but that also doesnt work for many people.

Here is what I was able to do to find old serial numbers:

1. If you bought from your mobile phone operator, they should be able to share the serial number with you. In my case T Mobile was able to share a serial number from 2017 with me.

2. If you bought your phone from apple and opted for an email receipt, you should have gotten an email from the store with the serial number. The receipt should have it. E.g. I had bought my phone from the Apple store in Bridgeport Village, so I had an email from the store with the below receipt. I have blanked out my serial number for obvious reasons. 😉 

Apple Iphone Receipt

If all else fails, I would recommend filing a paper claim with any proof of your iPhone. Happy claim filing from the Wisetechie Team! 

Of Amazon, third party sellers and manufacturer warranties : ISmooth lightning cable warranty experience

iSmooth 3ft lightning cable

In the May of 2014, I had bought a lightning cable (ignore image, for representation purpose only) from this seller  called AFFLUX on Amazon.com. Incase you get bored and don’t read further, don’t buy anything from these guys. They are a third party seller on Amazon.com

It was an iSmooth iPhone 5s charging cable (3ft), not very expensive, however the cable was always very buggy and often would complain that the accessory is not supported. I battled through it, standing on one leg, re-attaching the wire etc. every time it would happen. However as time passed the wire became more and more unreliable. So much so that it became impossible to recharge using this cable.

I remembered that the cable was iSmooth’s and on their website they claimed a 10 year warranty on their cable products. So I tried to get in touch with AFFLUX through Amazon asking them if they can help in this matter. To my surprise they did not even reply to my complaints.

Next, I contacted ISmooth who offer the warranty, they asked me for the invoice from Amazon and promptly told me that they will not honor warranty as AFFLUX is not an authorized reseller and they are following up with Amazon and AFFLUX. I am currently following up on them regarding a replacement since their warranty terms don’t mention anything about purchasing from them only. However not much I can do if they refuse since its too small for small claims.

I filed a return request with Amazon and this time AFFLUX was super fast, they immediately declined my claim and as the return period had passed Amazon was cool with it. So I am in this bind, the manufacturer says the sale is unauthorized and the seller is AWOL and only responds when I file a claim. That too in the negative.

Anyway I contacted Amazon and they told me since this is by a third party seller they cannot refund me the money but have offered me a promotional credit. I will follow-up with ISmooth and update the thread on that replacement. They have however claimed that the super buggy cables are bound to go bad again.

In the meantime, be careful when buying stuff from Amazon’s third party sellers. This was a fairly low price item but I doubt Amazon would refund $500 after 9 months in such a situation. So that’s the lesson learnt.

Apple Pay : Yikes, they want commissions

Apple Pay on Iphone 6

I love my Fidelity Amex card, its one of the few cards that gives ungazilimited 2% cashback everywhere, all the time and without any annual fee. The cashback is yours as long as you withdraw into a Fidelity finance account.

I was reading an article wherein someone wanted to force FIA Amex to use Apply Pay, now why the hell would you want to do that. Not only is the Iphone not the defacto standard for CC carrying people, its an extra hop and extra money. This money has to come from somewhere. Apple claims that users, developers and merchants don’t need to be worried. So it leads me to believe that banks will be paying the x% extra on each swipe.

Now I am sure Fidelity is not making a lot of money at the 2% cashback they give me, they anticipate future investments into FIA hence they are providing the 2%. The extra estimated .15% makes it a bigger loss making proposition.

So if you love your credit card cashbacks and want to see them continue, lets appeal Apple to drop the fee on Apple Pay, otherwise I for one will not promote Apple Pay and will never use it and I hope you do that too.

Image: Apple Press

Apple marketers prove how influenceable US Market is again, Apple fans gobble up 300k Ipads

apple-ipad-2010-tablet-pc -300k

It must be so satisfying being Steve Jobs, you made a product, make it all jazzy, have a keynote where thousands come to attend just because there is a fruit name attached to it and later on all of these thousands of fans and more actually buy the overpriced electronics device you are peddling like soaps and toothpaste.

A recent Techcrunch article pegged the sales of the Ipad at 300k items. Not only that apparently the Apple fanatics downloaded 1 million applications from the Apple app store. Thats around 3.33 applications per Ipad (lots of money these Apple target customers have).

Its one great day for Apple but another sad day for consumers who buy sensibly and do not buy anything that shiny and has a fruit drawn on it Open-mouthed

‘The product is yet to be released in India till now, but we can already see many import websites wagging their tails with the prospects of the rich brats ordering their Ipads asap and also those with rich uncles will get their Ipads on their next trip.

Is the Apple Ipad a game changer ? A new killer device inbetween a cellphone and a laptop ? , only time will tell.