Wisetechie Blog : Ctrl your Tech Life

Incident 1:

I am really angry at Airtel right now, it all started 3 weeks ago when I decided to open Airtel Live after a span of around 4 years. I saw a link for some yoga thing, thinking that it was some application for yoga I decided to check it out. On the next page I figured out it was just a way to sell photos so I quit Airtel Live then and there. The thing to remember is the page where I quit was a portal page with links to content. I had not downloaded any content, nor was info about charges relayed to me.

After about an hour I saw that Rs.10 had been deducted from my balance and I have been subscribed to ‘celebyoga’ service. Angry that I never subscribed to the service and that the charge information wasn’t relayed to me, I called up Airtel and asked them to refund my money. The CC executive refunded my money immediately. I decided to pursue the matter and asked Airtel for how the consent for the service was obtained by me. I got a stupid copy paste reply :

We would like to assure you that just like a call gets captured only after it originates from a mobile and gets connected to the called number, similarly, the download made you gets captured only if you click on the content, which is then charged accordingly.

After exchanging 4-5 mails I was fed up and stopped pursuing the matter thinking that I didn’t lose anything. The service was deactivated after 3-4 days and repeated reminders.

Incident 2:

Then on 6th April it happened again. While driving I got a message that I have subscribed to bollywood services, I am like What the Hell (atleast they should have made it Hollywood to suit my taste). The strange thing this time was that I had NOT even opened Airtel Live.

I got my money back again but Airtel still insists I clicked on the content which is preposterous since I had deleted the Airtel Live settings after incident number 1.

They say it might have happened without my consent, strange again since I never give my phone to anyone.  I got the same reply as above and they claim they have investigated the issue. (and sent the same copy paste reply). The existence of such a copy past reply actually proves that this is happening very often that they had to make a FAQ for it.

Since they refuse to accept that I never clicked on the content its really hard for them to trace the people causing this illegal activity. Hopefully it wont happen again to my phone. I can imagine some agent sitting somewhere and randomly subscribing people to services, the sad part being that some must be gullible enough not to confront Airtel on this.

Anyway I got a followup call again with the operator insisting that I had infact subscribed to their services, I gave him a piece of my mind and he promptly retreated. I have been asking them for records of taking my consent but I haven’t been able to get a proper reply.

Well these are general facts about using bluetooth on your windows mobile mobile phones, most people complain that that they are able to send files and images via bluetooth but when receiving they receive errors like “Unable to Connect” or unable to send files. Most think that this error is caused due to their Windows Mobile Phones, but it isnt so (technically), Imate, HTC, Asus etc. wont make phones with bluetooth not able to receive files.  The trick is basically the same for windows mobile 5 and windows mobile 6, i have taken the screenshots from windows mobile 6.1 on my Asus p320 phone, but i remember it was more or less the same on my Imate and its windows mobile 5.

These are the steps needed to setup your windows mobile device to receive photos/music/data files:

Step 1: In Settings click on Bluetooth, select the mode tab and switch on bluetooth and make this device visible to other devices.

Step 2: In Settings , click on Beam and check receive all incoming beams.

After you complete these 2 steps all of your bluetooth incoming beams should reach your mobile phone and you should be able to share photos, files and music with your friends and receive it from them.

But another problem, all incoming files are stored in my documents, how do you ensure that these are stored in storage card ? Answer to that next week

The HTC Dream which will be manufactured by High Tech Computer Corporation is going to be the first Android phone to be marketed and released. Android as some of you may be knowing is Google’s mobile platform. The Dream will cost $179 when purchased along with a T-Mobile plan. The good news is that HTC has a very strong base in India and might launch the phone pretty early in India at a very competitive price.

The Android platform is designed to take on the likes of Windows Mobile, Symbian and other generic and specific mobile phone OS manufacturers. However this particular phone is intended to compete head on with the Apple Iphone. The Apple Iphone has been a moderate success in the US and a complete failure in India.

The HTC Dream features a capacitive touchscreen interface, GPs, 3.1 MP camera, Accelerometer and a Qualcomm 528MHz processor. Its interesting to note we dont even know the processor used by Apple.

On the software front too, the phone is pretty good. As you can see in the video, it has built in Gmail, Youtube player. It features multiple desktops like most Linux systems and allows drag and drop for icons (How cool is that). The menu is brought up with swipes.

It also has a full QWERTY keyboard, gotta say looks pretty promising.

Fans of Apple in India arent happy, well the majority arent, i admit Bhaichung Bhutia looked happy with his Iphone. Apple’s announcement of the Iphone in India turned out to be a huge whimper due to the exhortative pricing strategy employed by Apple with Airtel and Vodafone. Lets admit it, we knew the price wasnt going to be the US price os $199 or 8000 rupees. We were pegging it at 13k-18k rupees which would sort of even justify some of the hype but what was the result is truly a gameplan lost.

We have scores of emails from prospective buyers telling Apple to keep the Iphone with themselves, most cant evven think about spending >30k on a mobile device with a shitty 2 MP camera, no video recording and a 3G USP which isnt even functional yet.

Forums are full of people hitting back at the hype, people are telling Airtel agents to goto hell and stop promoting their iBoxes as iPhones. Iphone fanatics who were certain to purchase the phone have dumped it, quite frankly as they cant afford it.

So who would go for a Nokia N96, Nokia N95 instead of the Iphone ? , the smart money says anyone with a decent amount of brain and anyone who isnt a Steve Jobs obsessed fanboy.

So unless you want to show off your Iphone by pinching a photo to zoom in and zoom out, give the Iphone 3G India a HUGE miss. There is a price drop around the corner for this overpriced piece of junk. Or better, get a laptop instead.

Well you got to give it to Bharti Teleservices, they seem to have beaten Vodafone on the launch date, with Vodafone yet to announce a launch date for the Iphone, Airtel has already announced on its website that its going to launch the Iphone on the 22nd of August and pricing information will be available in due time on the site. I have already signed for the prebooking, but am yet to get any information on the launch  price etc. The only information is available on their website and nowhere else.

So called tech sites like Techtree had claimed a lot of inside sources in Vodafone about the launches (LOL !) , we never had any inside source, only followed developments on websites and hence we weren’t wrong.

It is surprising that Vodafone which had got into an agreement with Apple before Airtel wont get to have the first mover advantage for the Iphone. For the Indian Iphone fan : Exciting times ahead

In what will directly impact the sales of the Iphone 3G phones, the Indian Government today announced plans to e-auction the 3G spectrum in India. BSNL and MTNL will get the spectrum automatically by paying the highest bid price, private operators will have to bid.

International parties too can bid for a piece of the Indian 3G spectrum slice but with a catch, they will either have to get a license or invest in an existing Indian company to offer 3G services.

The non-availability of 3G services was the biggest drawback as far as the Iphone 3G’s sales in India were concerned. Vodafone and Airtel must be thanking their stars as this announcement is bound to boost both interest and demand for the new Apple Iphone 3Gs in India which is expected to be launched this month.

The 3G or 3rd Generation platform offers download speeds of 14.4 Mbits/second and upload speeds of 5.8 Mbits/sec . These speeds are much more than the present ones offered under 2G. India has a huge range of 3G phones in the market for a long time now, but the services were missing. 3G will allow services like video calling, streaming data and VoIP at a fast and hopefully economical price.

The 3G spectrum offers a much higher bandwidth which ensures faster data transfer as more channels are available and simultaneous transfer of different types of data like Voice, Video and misc. data.

Also announced in MNP or mobile number portability, so people will be able to switch networks without changing their numbers. Idea and Spice users who wish to get the Iphone may choose this route once the MNP is implemented.