Comments on: Ferns and Petals Review : The Aftermath (Updated)

By: Vicky

Vicky — Sun, 04 Dec 2011 06:04:47 +0000

I have placed order on 3rd Dec & have requested them to deliver by 4th Dec by 10 AM. Called up & spoke to representative , She has confirmed that it will be delivered by 10 AM. Its no point to deliver after 10 AM since my friends have plan to go out.

FNP Sucks…Never request my colleagues or friends to place order in FNP.

I will never order from website again…

By: Tarunya Gouthaman

Tarunya Gouthaman — Fri, 04 Nov 2011 15:15:16 +0000

The service provided was very bad. The flowers were not even fresh and the pictures on the website are very misleading. I felt really really awful when the flowers were delivered, such horrible flowers! I would never order from FNP ever or recommend to anyone.

By: RP

RP — Thu, 27 Oct 2011 08:32:15 +0000

Order No.700826172: First they don’t deliver the order on the date I asked, then they don’t have any clue about the whereabouts of the product, No AWB number, no expected date of delivery in sight, then 4 days after the product had to be delivered, their courier guy says they won’t deliver it at the recipient’s home because their house is too far (it is withing city limits). Now the Customer Care service tells me the product was automatically cancelled. No one has any clue about what they are doing there. I would never recommend your product to anyone.

By: chinnu

chinnu — Sun, 16 Oct 2011 18:49:49 +0000

hey guys i read all the reviews which are placed above and felt too confused bcoz I planned to send a bouquet to Delhi through FnP florist. Plz friends can anyone suggest me one user friendly trustful channel for that?

By: Naina

Naina — Thu, 06 Oct 2011 09:03:15 +0000

If u do not want to spoil your function. Plz do not choose ferns n petals.. never book your bouquet online. otherwise u wil cheat like anything,,,, u wil b cheated

By: CHandan

CHandan — Sun, 25 Sep 2011 16:03:34 +0000

Worse service unapologetic staff .

I have placed order No : 700801848 which was never executed and when enquired about it , unapologetic answer.

Wish I have never ordered from Ferns and Petals . worse service ever experienced.

By: Prisha Fernandes

Prisha Fernandes — Thu, 18 Aug 2011 12:22:49 +0000

Worst place ever to place an order.
After paying 800 bucks for a bouquet to be delivered in the afternoon, it arrived at 9pm in the night. I kept calling customer service from 4pm and they kept telling me the flowers had left. The delivery address is just 20 minutes walking distance from the shop. The delivery boy could have reached there earlier than 5pm even if he had to hop on one foot to the destination.
Even worse, the idiot charged me a Rs 50 delivery fee and paid for a 3 buck bus ticket and damaged the flowers in the process. It looked like the guy dragged the flowers alongside the bus on a string. The lily petals were damaged and falling off and some of the stems of the other flowers had snapped.
I refused to pay the delivery charges. However, they refused to refund the amount spent on the damaged flowers. Rs. 800 for 2 roses that survived the ordeal.
Overpriced and no quality service or flowers. You people should be ashamed of yourselves.

By: Bhrat

Bhrat — Tue, 16 Aug 2011 14:01:20 +0000

Placed an order with FnP one day prior of delivery day thinking that it will make my girl friends b’day a memorable day, but it turned out to be my biggest mistake relying on them. They did make it a memorable day by spoiling it in every sense.
Order which was supposed to be delivered by 2′o clock in the afternoon was delivered at 7 pm after calling them again and again. This is one part another were when i asked them and confirmed not to disclose my name even then it was disclosed and followed by partial delivery of order.
This way FnP made it a very memorable day by spoiling it in every aspect they could.
Thanks for your support FnP in spoiling the day which was of utmost importance for me.

By: Saurav

Saurav — Wed, 18 May 2011 10:47:09 +0000

They are thieves to large extent, their orders are never the same what has been ordered online, I have faced it twice now.. The only response the customer service team would have i a redelivery, what’s the point? Once the damage is done.. you can’t trust FNP for the lovely ocassions of ur life.. time to move on to some other portal…

By: Tanuj

Tanuj — Sat, 14 May 2011 03:55:22 +0000

sanjay[dot]sachdeva{attherate}fnp.com

Escalate your feedback to this person, he is heading marketing team for FnP.

I hv gotten response from him.