Are you a WiseTechie?
Get yourname@wisetechie.com


Jun 30

Well last year’s experience of MCD online tax paying had went smoothly, this year was a little different, some minor glitches along the way.

Firstly MCD tells you that they issued you a password last year, my property tax receipt didnt have any password, people have suggested emailing MCD to get a password.

Anyway once you are through with registering and all, the new interface has the advantage of clubbing all your tax payments together, so you can take a print of your receipt any time you like. You might also be able to make multi property payments (not sure about it).

Anyway the payment methods multiplied this year, now you can pay online via Axis Bank gateway, HDFC Bank Gateway and ITZ Cash Cards. You can also pay with cheques by depositing them in select HDFC and Axis Bank Branches. But who uses a cheque when you got a credit card :P , they do charge a transaction fee though, to offset the gateway costs.

I paid with my HDFC Credit Card. The site does not support verified by VISA or Mastercard Secure Code which was disappointing to say the least. Verified by VISA and Mastercard Securecard add an extra layer of security to your transactions.

The payment went smoothly, but then the MCD site had another glitch. The receipt wasnt being generated, finally i realised the problem. The pdf receipt was being generated as a .do file, so i renamed it to .pdf and finally my property tax payment was complete online.


Jun 18

Futurebazaar Logo

Ah well, i am very much in love with the great service offered by futurebazaar.com, and its no news to most people. Therefore i was disappointed when my recent orders took 2 weeks to be processed and delivered. My first ever futurebazaar.com order took only 3 days to be in my hands. But since then while their service in general is impeccable towards me, the loss in speed is very much noticeable.

Recently i had placed a large order with them consisting of 4-5 items, and the last of them were delivered only 1 month after the order had been placed which is slow by any standards.

One of the items costing around 600 rupees was received broken, but Futurebazaar was kind enough to get it replaced. The item was picked up from my home within 2 days by their courier (not TNT) and seamlessly a new order was placed and i got the item in a short period. But coming back to the speed issue :

All these speed problems point to the fact that futurebazaar.com is working on thin stock and has been having problems with fulfilling orders due to small stocks and when they do run out it takes a long time for them to replenish stock. The average shipout time on their site is constant at 4.8 days for a loooooong time now and it seems they have stopped updating it for obvious reasons. They use Bluedart couriers which are definitely one of the fastest in India, so the problem is not the courier.

Whatever the problems hope futurebazaar.com ramps up their supply chain management and is able to deliver fast and good service like i am used to from them :)

Also it would be great if futurebazaar.com actually gave AWBs to people after orders are shipped, Indiatimes and Homeshop18 have this facility , then why not futurebazaar ?

Is anyone at the future group listening ?


Jun 15

A lot of us aren’t aware that MTNL Delhi telephone bills can be paid online with credit cards, all you need to do is follow the steps :

1. Log onto http://billalert.mtnl.net.in/ and click on register to register a user for you and your telephone number.

2. After creating your user, login and see the left hand side menu, click on add telephone.

addnewphonemtnl

3. Fill in your telephone number and CA number which is available on your bills.

mtnladdtelephone

4.Now whenever you login and click on unpaid bills , you should be able to see the currently unpaid bills and pay them via the pay button which takes you to an ICICI bank payment gateway. You can then pay via your VISA or MASTERCARD.

bills

Now wasn’t that easy ? I personally have been using this method for the last 2 years and have only once faced a problem when i made the payment twice (my mistake :P ) , anyway the problem was taken care of by contacting the MTNL accounts dept. pretty easily.

Disclaimer : We do not endorse any payment method, post is for informational purpose only.


Jun 09

tree

Well the following companies have asked me to go paperless till now

  • Airtel
  • HDFC Bank
  • ICICI Bank

What that means is that i will only receive email statements and not the regular courier ones which they have to send. Most companies will tell you its to save trees. Infact Banks and credit card companies are pushing paperless financing. But do they really care ?

Well the answer is this :

While there is no doubt that going paperless will effectively help save trees, the fact that most companies hide from you is that they also save money. Logistics costs, postal costs, printing costs, paper costs,envelope costs are all saved when companies discontinue paper statements.

Most companies however see this environment aspect as a way to pocket money and evoke an emotional response in customers. Airtel being an exception did offer monetary incentive to people discontinuing paper statements in the form of a special offer.

However correct me if i am wrong ICICI bank and HDFC Bank did not offer any incentive to discontinue paper statements. They would rather pocket the money saved rather than share it with the consumer.

The money saved is substantial for most institutions, email statements cost virtually nothing to institutes. So the next time someone pushes paperless statements in your face, ask the bank how much money its saving on you and ask them to either give it to you in kind or donate it in your name.


Jun 06

ESPN attacks Tata Sky
Rate comparison
ESPN issues in public interest

We were the first to report on how the alleged price decrease by Tata Sky seemed to be an increase in disguise. ESPN Star Sports too realised this, and when its their channels which were left out, they wanted to kick some Tata Sky behind.

So they released an ad comparing the rates before and after the alleged decrease and confirmed what our readers knew for a long time. That Tata Sky tried to make us believe that there was a price drop. In fact the alert fooled us into thinking that a price drop had happened, but actually the price has increased for the same amount of channels as the ad by ESPN Star Sports clearly shows.

Now we too subscribe to Tata Sky and would want to see them in the green as far as profit goes, but not at the expense of its subscribers including us. The figures used by ESPN Star Sports seem to be correct.


Jun 04

Greenpeace has come out with an aggresive subvertising campaign against the proposed TATA port which poses a risk to the turtles which inhabit the area. Greenpeace has made a lot of claims in the advertisement which you can see. The power of internet is huge and Greenpeace looks all set to use it !

Subvertising refers to the practice of making spoofs or parodies of corporate and politicaladvertisements in order to make a statement. This can take the form of a new image, or an alteration to an existing image.

Disclaimer: We cant verify the authenticity of various claims, the video is not hosted on wisetechie.com


Jun 04

I had first logged onto Streamload in 2006 i think, it was a cool service which offered great amount of storage for free. But what they have done is indeed shocking. They have turned into a pay service. You would say whats wrong in that, well the fact that they are telling people to cough up money in order to use their service and recover their old files.

Data of users is being kept hostage to demand for ransom money. Shameful !


Jun 02

Tata Sky logo

Tata Sky is now becoming notorious for not listening to its customers. We did see some hits on the blog with referrals from apparently a PR module which tracked Tata Sky conversations on the blogosphere. But no amount of PR can help a company which increases its rate every now and then, One of our readers had commented:

Bought tata sky in SEPTEMBER 2007 with the scheme of 6months free for Rs.4000. Thinking that all the channel will be available. After that Tatasky started reducing the no. of channels by putting tem into packages like lifestyle silver life style gold , sports package etc.for this you have to pay more (appx. 40-50rs per package)This is making fool out of people. Buy reducing their price to Rs.260/ they have infact increased the price.For example.. If I opt for Super saver pack it would cost me Rs.260. without the channels which are in lifestyle silver and life style gold and sport gold pack. Now if I want to see all the channel I have to pay Rs.30 per package that make another 90Rs for all 3 packages so the total comes to RS260+90=350per month.And all the packages have some important channels like lifestyle silver has BBC in it. And what about the people who bought tatasky under diff. scheme. Like I bought it under 6months free. Tata sky is chor . I am getting it removed Secondly there is a lag in tatasky. And also some stupid numbers keep on apprearing right in the middle of the screen.

Now TATA Sky has reduced monthly subscription to 260 rupees a month but have debundled the sports channels, so you pay 40 per month extra for ESPN,Star Sports and Ten Sports for the Sports platinum pack, and then there is a Sports gold pack with the Neo Sports range of channels, and then Ten Sports is available a la carte now. Utter nonsense !

Then is the Lifestyle pack, here also we have lifestyle gold and silver which again cost you around 30 a month i think.

Tata Sky Ltd. reserves the right to add or drop a channel/ package/ service from any package and/or change the package rates.

Tata Sky is playing with its customer’s emotions by doing all this. If a consumer wants all channels, he is forced to pay around 400 or greater. Cable TV operators charge much lesser for displaying all channels and their signal is uninterrupted by rain. Lets hope some random person from Tata Sky reads this page and instills some sense into various PR and cost people drawing salary from the Tatas who were one of the most trusted brands for me (notice the past tense).

Update : Meanwhile ESPN Star Sports has taken out a notice in the newspapers about this action of Tata Sky and has promised action against the broadcaster Tata Sky. It has condemned the yanking off of its channels and reminded people that they will miss French Open , F1 and other sporting events. Also they have said that they did not hike their subscription fee.

tatasky_noitce_espn star sports


Jun 01

We had written about our horrible experience with homeshop18 a few months ago, the company was rude to use and we had retaliated. Anyway, now when you google homeshop18, you get to see our nightmare with the Homeshop18.

Seeing my logs, i was surprised to see someone from Amazon’s corporate division in Ireland searching for Homeshop18, the exact search string was:

Homeshop Online Shopping Site TV18 and here is proof of the pudding:

amazon searching for homeshop18

Please note we have blurred the IP address to protect the privacy of the person who was searching :P