May 2, 2008

Why not to buy and Imate phone in India : Part II

By WiseTechie

After i wrote to Imate’s customer care about the exhortatory spare part costs, this is the reply i got. They told me that the price is set by the service center and i should co-ordinate with them on this matter ::

Dear valued customer

Thank you for your email.

We would like to inform you that the price for the spare parts is only in concern with the service centre.

So we request you to please coordinate with the service centre.

For further assistance, please feel free to contact us.

Best Regards,

<name removed>

This is the care they have shown for me as a ‘valued Imate customer’, needless to say i will never ever buy an Imate phone again in India and have recommended the same to all my family members and friends. The phones are great, but try and get service from Imate and they will clean your pockets 😛