Have you seen the new TATA Sky ads ?
The ones in which Boman Irani and Kirron Kher read ‘testimonials’ from Tata Sky customers. Everyone seems so happy with Tata Sky in the ads. Well i too have got a story to share as a Tata Sky customer. I had written to help@tatasky.com with a query. I had told them i need some new connections and had asked questions about screen burnouts with TATA Sky logo, DVR availability, Audio channels etc on Tata Sky.
I got a call within 15 minutes from their Bangalore office, confirming if i had sent the email. They asked me if i wanted the questions to be answered. Duh !!!
I was told that he was forwarding my queries, its been 1 month now but i am yet to get a reply. Obviously we can see how much they care about their customers !
August 21st, 2007 at 12:10 pm
May be this was just one of the very few mails that may have not been responded to. I, as a Tata Sky customer am very happy and I really love the service given. May be you should send them a reminder and I am sure that would be responded to.
August 21st, 2007 at 7:34 pm
LOL , the fact is that they didnt find my email important enough to respond, they are ruining the TATA legacy.