Its official the company is dishonest, i had registered for Do-Not-Disturb, but i am still receiving messages from Airtel which are complete spam. Airtel India should act responsibly and own up to this. I called up the customer care and asked them if Do-Not-Disturb is just another scam and i was disconnected by the person monitoring the call i think. I called again and this time did not use the word scam, i told the customer care executive to transfer me to his supervisor.
I told the supervisor about the problem and he has told me that within 48 hours my number’s spam will be gone. I really hope so. I can imagine why people get so frustrated with Airtel’s substandard service. The person told me that it could be a technical fault from their side and my complaint has been forwarded. Lets see, keep watching this space to know what comes of it.
