Comments on: Futurebazaar Review – Part 2

By: WiseTechie

WiseTechie — Mon, 19 Apr 2010 07:23:34 +0000

Try emailiing :

contact [at the rate of] futuregroup [dot] in

By: Dissatisfied_User

Dissatisfied_User — Mon, 19 Apr 2010 04:23:58 +0000

Pathetic service, I placed two orders using my creditcard out of which one was delivered within a week whereas for another got no response for a week, when I asked them the status, they suggested me to submit credit card copy but they never bothered to email or call me to submit and asked only when I called up them.
I called up again after submitting required documents to docs@, the customer support said that unless it is forwarded to support@ , they will not be able to help and have to wait until their so called verification team approves the transaction. It is 10 day since I placed the order and I am waiting for the order status to be changed from “Awaiting Customer Verification” to Processed or something.
Point to highlight is if they really wanted to confirm genuineness of the transaction, they should have called up or email me and I would have supplied them with required information, but it never happened. I had to call and email them as it was my money and order in question, really pathetic.

By: Nag

Nag — Mon, 23 Nov 2009 10:39:01 +0000

Hi All.,
Never Ever go For future bazar…They were supposed my ordered Item on 17 Th 2009…to my surprise the products were delievered to my address on Same date…Till Now i Have not recvd,…What Happened…yes u r Guess Correct …Worst Courier service come inn to Picture…ARAMEX…they are worst…do not go for future Bazar,Aramex Courier

By: Srinivas

Srinivas — Fri, 02 Jan 2009 09:46:51 +0000

Hi,
Srinivas here, that good to hear the some people appreciate Futurebazaar.com.
Well my experience has been worst with these damn ?????.

Intentionally they do not deliver things on time and block the cash for their own benefits. They return back the cash after 2 to 3 months of prolonged discussions.

How can anyone trust such a website where a person can not trust if the product is going to be delivered or not. I would mark the site as 1 out of 5. If anyone still wants to continue to this website, its upto them.

By: WiseTechie

WiseTechie — Wed, 05 Nov 2008 09:16:30 +0000

Yeah, we hope that too.

Thanks Mohan for sharing that experience.

By: Mohan

Mohan — Mon, 03 Nov 2008 11:28:24 +0000

Mohan again…

Firstly, I couldn’t write to share by experience due to Diwali Vacation…
For all those who shopped online… Finally, got some shelter in a hot sunny season !! UNBELIEVABLE !! When I hardly had any hopes of getting my order before Diwali… Gotta call from Bluedart.!! 23rd October Morning (08 of course!!) Got the set of speakers that i had ordered, though a different version.. a better one… SP 050 was what was bought, Got SP 070R… Integrated FM was an added advantage…
Happy Ending !!

Nope…. Not yet… W.R.T my earlier post… Buy Speakers and get DVD Player free.. and so, the invoice of DVD Player is Rs. 0.0…

After a long chat with customer care… there was some technical problem with which my existing order SP 050 was cancelled… and finally they placed a new order for the replacement on SP 070R and so, the replacement order will not have a tag on it… and so the invoice of the Speakers is also Rs. 0.0

DID I GET THE PRODUCT FREEEE !!!

Nope… My Credit Card is charged
Though, I don’t have an issues with that… It is a ‘loop-hole’ !! I hope some Future Bazaar representative might go through this post by chance… and might escalate it which has a probability of getting resolved…

Thanks & Regards,
Mohan
SP 070R

By: Mohan

Mohan — Tue, 21 Oct 2008 05:41:17 +0000

Mohan again !!
With respect to my previous reply… Thought of continuing writing as soon as i get the product… Got listed in the ‘unfortunate’ ones !! Here’s some more for all of us who intend to shop online (Futurebazaar.com) W.R.T the order placed on 25th Sept, 2008… I am still in the same state waiting for the product… Here’s the explanation of why i din’t get my product as promised -”Your Product was ready for shipment, Sir! However, there was a technical problem with the product and hence gone back to the warehouse / respective brand and so you will have to wait till 22nd Oct, 2008 to know the status… we regret for the inconvenience! (Sounds good only on the script, they never meant it though…)” And I have been waiting for the product from a long time… and by now, completely saturated to listen to any music either on the speakers or with the customer care…

Shall definitely write after getting the product !! (To be Contd….)

By: Mohan

Mohan — Tue, 14 Oct 2008 07:29:29 +0000

Hi there…

Wanted to increase your confidence… thought of keying some words !! INR 4290 is of course a tempting deal esp. if you have decided to buy a DVD Player… Purchased this product online with future bazaar… Philips DVD Player along with 5.1 Home Theater SP055 (looks pretty decent… right !!) and then starts the waiting game… I made an online payment on 25th September, 2008 and was quite excited to surprise my wifee with this product probably before 1st October (It was a long weekend then). Days passed and i was still waiting ! Oct 1st, 2nd…….. Finally got one product (Philips DVD Player) !!
Note: The offer was like this – The Customer shall buy the 5.1 Channel Home Theater SP055 for a price of INR 4290 and collect a free Philips DVD Player absolutely free… ; )
SURPRISED !!
I got the product that is free… and my main product (Home Theater speakers) are expected shortly (Not sure of how short this one is…) Of course !! Constant tele-follow-ups are in place.. the best of the Customer Service is that for any kind of queries, they would get back to us after 2 WORKING DAYS !! Interesting strategy !! (Keen to figure-out the business aspects in it…)
Leaving a comment on 14th Oct, 2008 @ 12.58 PM… I am likely to receive my product by end of this week or beginning of next week (Courtesy: Cust Care)

Shall write as soon as i get it !!