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Jul 19

Airtel Logo

Ok, here is the thing , i called up Airtel and asked them to add my prepaid number to the do not disturb list, which basically means i dont want the SMSes and the calls they keep spamming me with. I dont want to download a Salman Khan song on his birthday or a Priyanka Chopra Ringtone on hers. The funny stuff is that it says FREE everywhere and at the end it says call charges Rs.6 or Rs.12 per minute.
I just want to get rid of the ads that i get. 1 month ago i was told that prepaid customers would not opt for Do not disturb, but yesterday i was told the “Solution”.

SMS UNSUB to 170 (toll free) to get rid of Airtel Spam Messages and enrol yourself for DO NOT DISTURB.

The customer care guy told me it would take 5 days. He asked me if i would not like to receive the service promotions (LOL, what promotions, blatant and shameless advertising i said) , i said yes. Hopefully after 5 days i would be a much happier man :)

Airtel’s site’s stance on the Do Not Disturb thing :

Do not disturb :: Postpaid
If you are a Postpaid customer and you wish to register or unregister from our Do Not Disturb list, kindly register yourself on “My Account” on the home page. Your request will take 48 hours to be implemented.

:: Prepaid
If you are a Prepaid customer and you wish to register or unregister from our Do Not Disturb list, kindly call our 24 hour customer service at 121 from your Airtel mobile and place your request. Your request will take 48 hours to be implemented.

:: Landline
If you are a landline customer and you wish to register or unregister from our Do Not Disturb list, kindly call our 24 hour customer service at 121 from your Airtel landline and place your request. Your request will take 48 hours to be implemented.

But i can assure you, i as a Airtel Delhi prepaid customer was told to SMS UNSUB to 170.

20 Responses to “Airtel Mobile : Do not Disturb Me”

  1. George Says:

    So, did it work?

  2. WiseTechie Says:

    @George – Seems to be working, i am yet to get Spam today, but i am not giving it a seal of approval till i go through 3 days without spam !

  3. sonu Says:

    i m having prepaid connection,and i dnt want tht airtel msgs and calls to disturb me all the time,pls guide me wht to do..thanks

  4. WiseTechie Says:

    @Sonu – Just call 121 and tell them you want to register for Do Not Disturb

    Alternatively, if you are a Delhi prepaid customer, just SMS UNSUB to 170 free of cost.

  5. Riya Says:

    …& what if I’m using Hutch?

    PS: I guarantee they’re worse than Airtel!
    Just when i had come to terms with spam SMSs Hutch decided to deepen my misery by adding voice activated ads to their already long list of annoying FREE services! So now i also get spam phone calls informing me that I’m one of the privileged few who can download Himesh’s nasal twang onto my phone, all for a nominal price of 12 rupees! (Do people voluntarily download that crap???)

  6. Ameet Says:

    Trust me riya, Airtel is SO bad its not even funny anymore! I have an Airtel prepaid which is basically a spare phone, that I use as an occasional landline. Whenever I pick up the blessed instrument, there are at least 10 new messages, with these blooming semi-lunatic offers! And their Customer care is non-existent… Ive sent the unsub message like 10 times, and those promised 48 hours before action are yet to come! I want to throttle someone… Mr. Mittal, perhaps??

  7. WiseTechie Says:

    @Ameet – lets hope someone from Airtel reads your comment, but i wont lie, all spam to my phone is over !

  8. WiseTechie Says:

    Well the SPAM is back, looks like the Airtel Do Not Disturb is another big sham from their company.

    Airtel’s Do Not Disturb does not work for Delhi’s prepaid customers.Expect a post on this SCAM soon !

  9. nayeem Says:

    sir,
    i want connect g p r connection,how to we can connect u r customer care,there is no respons .

  10. Prince Verma Says:

    Subject: Disconnect my mobile no. 9878893750.

    Sir,
    I am wanted to disconnect my mobile no. 9878893750, I am not using this No. I have paid all the dues on 10/11/2009 to your collection reprentative on collection receipt no 5165090 (Rs. 2200/-) From Cheque of HDFC bank. I was told to your Representative to disconnect this no but in this month you again send the bill of Rs. 528.23/- I will be not paying this bill Now. I hope you will be hearing my problem…………

  11. vinod khanduja Says:

    Please add in my prepaid mobile DO NOT DISTURB. pl. dont sent any message of sales, promotions, marketing, pictures, songs, or any other downloading which effect directly on my prepaid amount and confirmme immediately.

    Thanks,

    Vinod Khanduja
    Avocate

  12. ASHOK Says:

    Airtel

    i dnt want tht airtel msgs and calls to disturb me all the time.pl. dont sent any message of sales, promotions, marketing, pictures, songs, or any other downloading.I hope you will be hearing my problem

    thank

    Ashok kumar gautam
    Hr Mngr

  13. TARETIS Says:

    MY NUMBER IS 9589274708, PLZ DONT SENT PROMOTION CALL AND ANY TPEOF MESSAGE AND OTHER DOWNLOADING UR CALL TO DISTURB ME PLZ STOP ALL SERVICES

  14. ALOYSIUS BASIL D'SOUZA Says:

    My Mobile No. is removed, Please do not send any message like down loading , caller tune,chating , talking etc unnecessary messages and do not make me unnecessary call

  15. vani nagesh Says:

    what the hell doing by the Airtel companies, why dont they stop the sms and calls
    of all the stupid adds promoting (their hello tunes , subsricptions, talk time rates etc)
    these call are disturbing me/all if it is like that then we definately take any serious action against Airtel companies in consumer court, mind it

  16. Wyndsurfer Says:

    LOL.. I love the way these guys post their numbers here in the open and expect you (wisetechie) to do something about it.. Reading these comments just made my day. BTW.. The scene is no different in Chennai.. I’ve tried everything I could.. But it looks like the promos will never stop..

  17. REKHA BHALLA Says:

    i want to register in DNS but it is not being done,i have entered the code sent on my mobile but it is telling code has been expired how it can i had entered the code which was sent only 5 minutes earlier.can i get registered or not and will be get disturbed by sending messages

  18. chandu Says:

    i dnt want tht airtel msgs and calls to disturb me all the time.pl. dont sent any message of sales, promotions, marketing, pictures, songs, or any other downloading.I hope you will be hearing my problem

    thank

  19. Rajkumar Paul Says:

    My prepaid number is 099030xxxxx and have purchased the new sim in 2010. Last year i requested 121 for de-registration of DND and came to know from the customer care executive that the DND has been activated since 2009. It was suggested to sms STOP DND to 1909 but of no use, this was on Nov’10 & March’11. once again on 29th Jun’11 the same procedure was adopted to de-register DND and received a SMS to confirm within 48 hrs for de-activation with “STOP 6095 (DND) but on sending the sms we get the reply ” Dear Customer we are unable to process your request. Please validate the keyword and submit again or call our DND IVR 1909 for assistance”.
    The same confirmation sms was sent more than 6times and the reply was same. I called the number and each time after pressing # for customer care executive there used to be one ring and then it used to go soundless, it was around 1300hrs to 1400hrs. The same was tried today during the same time and all type of SMS. Final result was a big zero.

    Rajkumar Paul
    091633xxxxx
    Date:2nd July’11
    What do a customer expect from such services? Is Airtel a Fraud company with lots of false promises and no services.

  20. S.Roy Chowdhury Says:

    I do not want any airtel msgs and calls to disturb me all the time.pl. do not sent any message of sales, promotions, marketing, pictures, songs, or any other downloading.I hope you will be hearing my problem

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