First things first, Futurebazaar isnt paying me to write this, although I wouldn’t mind if they did
I ordered a 2GB pen drive from futurebazaar.com recently. Frustrated with the lowly and pathetic service of Indiatimes (if you love your money, give indiatimes a BIG SKIP) , i decided to check out one of the new players in the market. Futurebazaar is the online shopping portal of Big Bazaar which is an arm of the Pantaloon group of India.
I made the payment by credit card and i received an order confirmation only a day later. It said that my Card had not yet been charged and my order would be processed after bank’s verification of the charges. Hmmm, logging onto Netbanking i saw that my card had already been charged. I waited a day, the next day i got confirmation that my card had been charged and that they are ready to ship my order and they shipped it the same day.
But the order status at the website is confusing, it shows ‘In process’ all the time if you check the main page, the individual status page is the one which changes to reflect the latest status.
I received my pen drive on the 3rd day via Bluedart at 10:00 AM dot, the package was neat , had a warranty card and a card certifying that goods were genuine(Indiatimes i am sure cant provide this, most electronics they sell are grey market smuggled ones).
All in all, a 4 out of 5 experience with 1-2 minor glitches.