If you get The Times of India , its very much possible you have read the reader’s offer. It offers everything from bags to PDAs at ‘supposedly’ LOWEST prices. And i pretty much agree, the only place you might get them lower is the grey market. But wait, this is the grey market. The PDAs sold by Indiatimes through that offer are nothing but unlocked mobile phones from the USA. How much legal it is, i am not sure. But 1 thing is certain that there is absolutely NO warranty on these from the company’s side. These mobiles come packed in cheap chinese boxes and with 3rd grade battery chargers , the manual is included on a cheap CD. And the ad blissfully doesnt mention any of this.
It shocks me that a respected publishing house like TOI is associated with this kind of non-sense.
Their customer service could also use a revamp, they all have different versions for everything. If you have been cheated by indiatimes.com , write in the comments below your experience , it might help in resolving it.
November 30th, 2008 at 4:58 pm
We deeply regret the inconvenience that may have been caused to our customers. It is our constant endeavour to offer best of customer services. For any query/complaint/ suggestions,
please contact us at our e-mail ID – customerservice@indiatimes.co.in or at escalations@indiatimes.co.in
Best Regards
Sajad Hussain