I wouldnt be surprised if it were , almost everyone i know gets speeds lesser than what was promised by their ISP. Till now there was only 1 mode of redressal the TRAI – Telecom Regulatory Authority of India. But with the Consumer Forum Decision that came today , its all about to change.The case was against a leading private ISP , the complaintant had alleged that his download speed was lesser than what broadband has been defined by TRAI and what he was promised when he paid. The consumercourt ruled in the consumer’s favour saying that this amounted to deficiency in service ordering return of Rs.1200 and also Rs.7000 as mental harrassment.
Thats the way to go !
to check if your ISP is shortchanging you , check your broadband speed at the following URLs